by DS2987 on Thu Apr 01, 2010 11:41 am
Hi,
We are still having problems with the eBay inventory module?
Even though it is an annoyance that eBay re-listings will only be re-listed at their original listing qty not the actual qty we have in stock (please could you add an option to override this!) we understand that on next sync the stock is adjusted to your our actual qty as long as that is lower than the original qty but this is not happening and we have oversold 3 items in the the last 24hrs which reflects badly on us as a business. Please could you fix this ASAP.
One Example - Borat Fancy Dress Wig, Tash, Shades & US Flag Kit - In Stock 2 - Original EBay Qty 3
When the item ended Linnworks re-listed x 3 but 6hrs later the qty was still not re-adjusted to x 2 by Linnworks and during this time we sold x 3 overselling by x 1.
Why does this overselling problem never seem to be important to Linn Systems? It is really bad for our reputation and business!
Please, please, please could there be an urgent option added to Linnworks to re-list ACTUAL qty not ORIGINAL qty for eBay listings?
Darren